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1. What if I am unsatisfied with my worker ? 

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Answer : We will reintegrate the worker into our agency while actively searching for a suitable replacement for you, or alternatively, initiate the necessary refund process as per our agreed terms and conditions. If the worker has returned in the first 3 months after the arrival : the total amount will be refunded to the sponsor, excluding Metrash and QVC fees. 

We are committed to providing exceptional service that ensures your utmost satisfaction.

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2. What if my worker didn't pass the QVC examination ? 

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Answer : Same, we will search for another worker for you, or we will refund the entire payment, except the Metrash and the QVC fees. 

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3. How long does it take to issue a worker's visa ?

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Answer : Generally, 1-3 days.

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4. Do I have to book the worker's flight ticket ? 

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Answer : No, we are taking care of this. 

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